PRIVACY POLICY

Personal  Data 

Amour does not share personal information with non-relevant third parties. When you submit information to us such as through our newsletter subscription or account creation, view or surf online any of our products offered on this site, you agree and consent to Amour (including its related corporations and business units) collecting, using, disclosing and sharing amongst themselves your personal data and disclosing to the companies’ authorized service providers and relevant third parties in the various marketing strategies indicated in this policy.

Some examples of personal data include names, national identity (NRIC for locals) and/or passport numbers, email or physical mail addresses, network data, and any other information relating to any individuals which you have provided to us in any of form of contact with us. Amour may update this policy to ensure that it is consistent within the industry trends and/or any changes in legal or regulatory requirements.

Forms of interaction with us could include account registration, communication with our customer service team either via email or telephone calls, letters, meetings, use of our apps, request to us to be included in emails or mailing list, businesses references from partners or third parties such as referral by another party, etc.

When you browse with us, usually it’s anonymous but we do have use of cookies at times. More information available below. Please note that when you submit personal data relating to a third party, the representation to us is that you have already obtained prior consent from them to provide to us their data for the respective marketing purposes. Please ensure that all personal data submitted to us is complete, accurate, true and correct, failing which may result in our inability to provide or update you with the products and services requested. 

Amour may use and disclose personal data submitted for the following:

  • Responding to enquiries, requests or managing of feedback and complaints;
  • Managing the administrative and business operations;
  • Organising promotional events and activities;
  • Facilitate business asset transactions (such as mergers, acquisitions, or asset sales) involving any Amour or its business partners and/or affiliates;
  • Preventing, detecting and investigating any crime and analyzing and managing commercial risks;
  • Providing media announcements and responses;
  • Monitoring or recording phone calls and customer-related interactions for the company’s training and/or quality or identity identification purposes;
  • Meeting legal purposes such as obtaining legal advice and dispute resolution or any other legal activities as may be required which are binding to Amour or regulatory and authorized bodies;
  • Any other purposes which are reasonably related to the above. 

    Amour may also conduct other activities permitted under the Act:

    • Analytics and tracking;
    • Conduct market research and surveys to help us understand customers’ needs or demographic details to develop suitable and relevant promotional activities and programmes and to improve our service delivery and customer experience with Amour;
    • Providing additional products and services and benefits to you including promotions, loyalty and reward programmes from Amour;
    • Matching of personal data with other data collected for other purposes and from other third-party sources in connection with the provision, marketing or offering of products and services by Amour and even joint promotional efforts;
    • Leads generation and management for marketing Amour by LingerieCosplaySG’s products and services;
    • Administering contests, competitions and marketing campanies and personalizing your experience with Amour or organization of promotional or corporate social responsibility events and activities;
    • Communication to you on advertisements involving details of our products and services and any other marketing and promotional information which may have been identified as of interest to you and that could include up-selling, cross-selling, online marketing, etc;
    • Any other purposes reasonably related to the above.

    Amour for the various purposes above and permitted legally, may share personal data with our vendors and business partners or relevant third-party service providers, for promotions and services offered by us. 

    When you shop with Amour, we may send you some promotional and marketing material in your order package. If you’d like to withdraw your consent for us to continue to send you sales, marketing or promotional information via a specific mode, please email our customer team to let them know or you could simply click on unsubscribe to not receive any e-materials. The withdrawal process may take up to 30 days to be reflected in our system. 

    Amour will take reasonable steps to protect personal data submitted to us against unauthorized data. Your personal data may be disclosed for the various uses indicated above to:

    • Our related business partners and corporations, vendors and employees to provide content, products and services and be able to service various customer enquiries relating to registration accounts, subscriptions, billings, order arrangements, etc;
    • Companies, business partners and corporations, and vendors providing related services to Amour such as courier, auditing, accounting and legal services, etc;
    • Relevant government regulators when necessary and required by law;
    • Any other party to whom you’ve authorized us to disclose your personal data to.

     

    Use of Cookies & Analytics

    Many website like ours use cookies to enhance your online experience such as:

    • Enabling certain functions and features such as remember your user-id browsing and other preferred service enablers;
    • Building profiles of how you and other users use our website for the improvement of the efficiency of our website for your experience and administering services to you and advertisers,
    • Enabling usage statistics for marketing research purposes.

    You have the option of turning off the cookies but may result in the loss of functionality, restrict your use of the website and/or delay or affect the way the website operates.

    Advertisements on Amour’s website may be from third-party advertisers, our business partners and affiliates. These may also generate cookies to track how the statistics of the advertisement performance. We do not control these third parties and their cookie policies. 

    Please contact our customer service team if you have any enquiries and we will try our best to provide information together with the advertiser where appropriate or if required. Amour is not responsible for their personal data privacy policies, content or security of any third party websites linked to Amour’s website.

    Amour also uses analytics services provided by various IT platforms such as google analytics, Facebook, Instagram, etc, service providers’ analytics systems, etc. These are used mainly to for marketing research and analysis purposes to enhance our service deliveries to you, our customers. You could opt-out using the respective platforms opt-out option available on their platform. 

    We may also work with these platforms and/or their related vendors for re-marketing, re-advertising or business partnership formations to offer our customers more options, promotions and benefits.

    Amour abides to existing local governing laws and legal requirements and this website shall be governed in all respects by the laws of Singapore.

    We are not responsible for republished content from this site on other websites or blogs without our permission.

    If you have any questions, feel free to contact us directly either by email or the contact form on our website.

     

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    This privacy policy was last updated on October 21, 2016 and is subject to change without notice (but will be updated here as soon as it is possible).